AEROS
Aeros · The Crossley Group

Privacy Policy

Last updated September 3, 2026

This Privacy Policy explains how The Crossley Group ("we," "us," or "our"), operator of the Aeros platform at aeroshq.com, collects, uses, and protects information when you interact with us, including through our text-messaging program.

Information we collect

  • Contact details you provide — name, phone number, email address.
  • Inquiry details — the property interests, timeline, and questions you share.
  • Communications — the messages you exchange with us by text, email, or chat.

How we use information

  • To respond to your inquiries and provide real estate services you request.
  • To send you the updates and follow-ups you have asked to receive.
  • To meet our legal, recordkeeping, and professional obligations as a real estate brokerage.

Text messaging (SMS)

If you opt in, you consent to receive text messages from The Crossley Group at the number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time and HELP for help. Consent to receive text messages is not a condition of any purchase.

Your mobile information is never sold or shared

We do not sell your personal information. No mobile information — including your phone number and your consent to receive text messages — is shared with third parties or affiliates for their own marketing or promotional purposes. Information is shared only with the service providers that help us operate the messaging and CRM systems, strictly to deliver the service, and only under contract.

How we share information

We share information only with service providers acting on our behalf (for example, messaging and CRM providers) under confidentiality obligations, or when required by law. We do not sell personal information.

Data retention

We retain records, including client correspondence, for the periods required by applicable real estate and recordkeeping laws, and delete or de-identify information when it is no longer needed.

Your choices

  • Opt out of texts at any time by replying STOP.
  • Request access to, correction of, or deletion of your information by contacting us below.

Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to protect it.

Children

Our services are intended for adults. We do not knowingly collect information from children.

Changes

We may update this policy from time to time; the "last updated" date above reflects the current version.

Contact us

The Crossley Group
Email: craig@thecrossleygroup.com
Phone: (855) 912-3767

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